Shipping policy

VYRO BATTERY GUARD™ — SHIPPING POLICY

At VYRO Battery Guard™, we want your order to arrive safely and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver VYRO products.

By placing an order with us, you agree to the terms outlined below.

1. WHERE WE SHIP

VYRO currently ships to customers in selected countries worldwide, including the United States, Canada, United Kingdom, Australia, and eligible countries across Europe and other international destinations.

Available shipping options and costs are displayed at checkout based on your delivery address.

Some locations may be unavailable due to carrier restrictions, customs requirements, or other logistical limitations.

2. ORDER PROCESSING

Orders are typically processed within:

1–3 business days

Processing includes:

Order verification

Product preparation

Quality checks

Packaging

Handover to our shipping carrier

Orders placed during weekends or public holidays will generally begin processing on the next business day.

During promotional periods, holidays, or unusually high order volumes, processing may take slightly longer.

3. SHIPPING TIMES

After your order has been processed and dispatched, estimated delivery times are:

Destination

Estimated Delivery

🇺🇸 United States

5–10 business days

🇬🇧 United Kingdom

5–10 business days

🇨🇦 Canada

6–12 business days

🇦🇺 Australia

7–14 business days

🇪🇺 Europe

5–12 business days

🌎 Other eligible destinations

7–18 business days

Please note: These are estimates, not guaranteed delivery dates.

Actual delivery times may vary depending on your location, carrier operations, customs processing, weather, holidays, and other circumstances outside our control.

4. SHIPPING COSTS

Shipping costs are calculated and displayed at checkout based on your destination and available shipping method.

FREE SHIPPING

Eligible orders may qualify for free standard shipping when the applicable order-value threshold is reached.

If a free-shipping promotion is active, the applicable threshold and conditions will be displayed on our website or at checkout.

5. ORDER TRACKING

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information when tracking is available.

Tracking information may take 24–72 hours to become active after your package has been handed to the carrier.

You can use your tracking number to monitor the progress of your shipment.

6. PLEASE CHECK YOUR SHIPPING ADDRESS

Please carefully review your shipping information before completing your purchase.

VYRO is not responsible for delivery issues resulting from an incorrect or incomplete address provided by the customer.

If you contact us quickly after placing your order, we will do our best to correct the address before the order is dispatched. However, we cannot guarantee that changes will be possible once an order has entered processing or shipping.

7. CUSTOMS, DUTIES & TAXES

For international orders, your country may impose:

Import duties

Customs fees

VAT

GST

Brokerage fees

Other applicable taxes or charges

These fees are determined by the destination country's authorities and may be collected by the shipping carrier or customs agency.

Unless otherwise stated at checkout, VYRO is not responsible for customs duties, import taxes, or other charges imposed by your destination country.

Customers are responsible for complying with applicable import regulations.

8. SHIPPING DELAYS

While we work with shipping partners to provide reliable delivery, delays can occasionally occur.

Possible causes include:

Customs inspections

Severe weather

Carrier delays

Public holidays

High shipping volumes

Incorrect address information

Transportation disruptions

Government restrictions

International logistics issues

Events beyond our reasonable control

If your tracking information shows that your package is still moving through the carrier network, please allow additional time for delivery.

9. LOST OR STOLEN PACKAGES

If your tracking information states that your package has been delivered, but you cannot locate it, please:

Check around your property.

Check with household members or neighbors.

Contact the shipping carrier.

Once a carrier confirms delivery to the address provided at checkout, VYRO may be unable to replace or refund the order unless otherwise required by applicable law or covered by our applicable customer protection policy.

We recommend shipping to a secure address whenever possible.

10. DAMAGED PACKAGES

We carefully package VYRO products before shipment.

If your package arrives visibly damaged, please take photographs of:

The shipping package

The shipping label

The damaged packaging

The product

Any visible damage

Then contact us within 7 days of delivery at:

[SUPPORT EMAIL]

Please include your order number and photographs so our support team can investigate the issue.

11. MISSING OR INCORRECT ITEMS

If your order arrives with a missing, incorrect, or incomplete item, please contact us within 7 days of delivery.

Include:

Order Number:

Name:

Email:

Photos of the package and items received:

Description of the issue:

We will review the situation and provide an appropriate resolution where applicable.

12. MULTIPLE ITEMS IN ONE ORDER

Depending on inventory availability and fulfillment requirements, items from the same order may occasionally be shipped separately.

If this happens, you may receive multiple tracking numbers and packages.

You will not be charged additional shipping fees solely because your order is shipped in multiple packages unless the applicable shipping terms at checkout state otherwise.

13. PRE-ORDERS

If VYRO offers a product for pre-order, the estimated shipping date will be displayed on the applicable product page.

If your order contains both a pre-order item and an in-stock item, we may ship the available item separately or wait until the pre-order item becomes available, depending on the fulfillment arrangement communicated at checkout.

14. CHANGES OR CANCELLATIONS

If you need to change or cancel your order, contact us as soon as possible at:

[SUPPORT EMAIL]

We will make reasonable efforts to accommodate requests received before your order enters processing or shipment.

Once an order has been dispatched, cancellation may no longer be possible. In such cases, you may need to follow our Return & Refund Policy.

15. DELIVERY ESTIMATES ARE NOT GUARANTEES

Our delivery estimates are provided to help you plan for your order.

They are not guaranteed delivery dates unless VYRO expressly states otherwise.

VYRO is not responsible for delays caused by circumstances outside our reasonable control, including carrier disruptions, customs delays, extreme weather, natural disasters, government actions, or other unforeseen events.

16. CONTACT US

If you have questions about your shipment, please contact our customer support team.

VYRO Battery Guard™

Email: legalvyroforge18.store@gmail.com

Website: vyrobatteryguard.store

Customer Support Hours: 08:00 - 17:00 Mon - Fri

Please include your order number whenever contacting us about an existing order.